Users may have issues with login into Splunk Observability and Log Observer Connect using Splunk Unified Identity

Incident Report for Splunk Observability Cloud SG0

Resolved

The incident has been resolved; however, customers may need to clear their browser cache in order to successfully log in.
Posted Jan 14, 2026 - 10:51 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 14, 2026 - 10:46 PST

Identified

Splunk Unified Identity issue has been identified. This will only affect new login session using Splunk Unified Identity, existing login sessions are unaffected. A fix is in progress.
Posted Jan 14, 2026 - 08:47 PST

Update

We are continuing to investigate this issue.
Posted Jan 14, 2026 - 08:08 PST

Investigating

Users login with Splunk Unified Identity may have issues accessing Splunk Observability and Log Observer.
Posted Jan 14, 2026 - 07:43 PST
This incident affected: Splunk Observability Cloud Web Interface and Splunk Log Observer and Log Observer Connect (Splunk Log Observer Interface).
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